IT infrastructures are complex to manage and maintain, and no
organisation can avoid occasional unplanned equipment issues. Being able
to accurately diagnose the problem and quickly resolve it is the competitive
When you face an issue within your infrastructure, you want to know where to find a resolution. Our Service Desk is a UK-based support system
which runs from our Service Operations Centre based in Oxfordshire.
The SOC provides 24x7x365 centralised remote monitoring and management of our ustomer’s infrastructure, and allows our technical teams to deliver industry-leading reactive and proactive support.
Your First Point of Contact
The Right Answers
whatever the difficulty or technology. Service Desk is built around an extensive pool
of highly rained experts, all of whom are experienced in issue-resolution.
- Teams are built around technology and sector - when we escalate a customer
support requirement, the right person is available to help
- With end-to- end customer relationships in place, our teams will support any
eventuality within your infrastructure
- All incidents are logged so that we can use data to identify root causes and
permanently resolve issues.
Let’s make something together
If you have a project in mind or a digital conundrum to solve, fill in the form below or call us on +(44) 01235-534365